Workplace Conflict Resolution training, Rockhampton: 17-19 August 2016

Workplace conflict resolution is a 3-day course that teaches you positive strategies to manage conflict situations in the workplace.

It will help you to develop more self-confidence, take a proactive rather than reactive approach to conflict situations and enhance your effectiveness in working with others.

The course includes 3, 1-day workshops. You can choose to attend 1,2 or all 3 days.

  • Workshop 1: Managing difficult behaviours
  • Workshop 2: Negotiation Skills
  • Workshop 3: Prevention and management of workplace bullying.

Cost:   $969.40 This course is fully catered

Where:  Dispute Resolution Centre, Ground Floor, Rockhampton Court House, 46 East Street, Rockhampton.

Contact us:



T:     07 32396277


New versions of Certificate III & IV Community Services

The new version of Cert III and Cert IV qualification in Community Services is up and running. An information session will be held this Thursday between 9.00 am and 2.30 pm at CQUniversity North Campus Building 18 .24.

Both qualifications are being delivered face to face at Rockhampton’s campus. The delivery days will be on Tuesdays & Thursdays and will take 6-12 months to complete.

If you are interested please attend the information session or contact the teacher below for further details.

Loretta Williams on 07 4930 6852 or email:

CHC42015 Information Sheet for Expo 2016

CHC32015 Information Sheet for Expo 2016

Recruitment Training and Assessment Officer position available Anglicare

Recruitment Training and Assessment Officer

Full time – fixed term contract 6 months

The Recruitment, Training & Assessment Officer is responsible for the recruitment, training and assessment of suitable foster and kinship carers within the greater Rockhampton region.  The Recruitment, Training & Assessment Officer will complete thorough and complex initial assessments of potential foster carers to determine their capacity to meet the standards of care and will work  in collaboration with other Foster, Kinship & Intensive care team members to identify and deliver training to ensure supportive and stable placements for children in out of home care are attained by increasing their understanding of the complexities of trauma and provision of out of home care.

How to apply

To apply please read our Applicant Information Guide, Employment Application Form andPosition Description.

Complete your application, referring and responding to the Selection Criteria located within the Position Description.  Submit this along with a cover letter, current resume and completed Application for Employment Form.  Only complete applications lodged by the closing date will be considered.

For more information contact Sharon on (07) 4927 8200 or email

Applications close Monday 30 May 2016

Information-Guide-for-Applicants (2)

Employment-Application-Form (2)

201508 RTA Rton


The following training workshops are accredited with ACWA for 6 CPE points]

SAFE in Oz will be presenting ‘An Introduction To Working With Individuals Who Have Self-Destructive Behaviour’ a 2 day workshop

in partnership with Women’s Health Centre Rockhampton will be presenting in

Rockhampton – 13th & 14th June 2016

Link to Rockhampton Training Workshop Flyer …

in partnership with Co-Ordinated Support Services will be presenting in

Bundaberg – 16th & 17th June 2016

Link to Bundaberg Training Workshop Flyer …

Encompass training ROCKY

  • SaFa® training (1) – Risk assessment: the art of judging risk in child protectionis scheduled onThursday 28 April 2016. The SaFa® training series is underpinned by Encompass’ special expertise in working to help create safer families, able to meet children’s and young people’s needs for safety, security and self-worth. The shared theme of each of the SaFa® training sessions is relationship as the medium for building the capacity of families to be safer families, even if unable to care full-time for their child or young person.  Safety assessment and risk assessment in the context of working with families are important parts of the necessary skills-base. This is the focus of SaFa® training (1). The SaFa® training series are stand-alone workshops, with benefits to be gained by attending all three sessions.
  • Keeping Hope Alive – vicarious trauma and emotional wellbeing in human services practiceoccurs on Friday 6 May 2016.  This workshop, delivered by Matthew Armstrong, is a must for all who work in the front-line with individuals and families who have suffered trauma, where workers need to be aware of the sometimes hidden emotional toll upon themselves.
  • First-Up – client response training for administration staff  occurs on 12 May 2016.  This workshop is filling up fast. It has had excellent feedback from administration workers who have the difficult task of being the “frontline” person for often-distressed clients accessing agencies, whether by phone or walk-in.

Remember, we can deliver any of our workshops on-site by request.  Check out for details of all our workshops, and ask about our group rates.

First Up_training for administration staffKeeping hope aliveSaFa training (1) – Risk assessment in action

Young People and Drugs Training 21.04.16

Darumbal Community Youth Service Inc. and Dovetail is pleased to offer our “Young People and Drugs” (Y-Pad) Training.
Date:  21st April 2016
Time:  9am – 4.30pm
Venue:  Dremtime Cultural Centre (Nola James Building)
Cost:  $100 per person
RSVP:  15th April, 2016
This full-day workshop is an introduction to youth AOD work.  It targets practitioners who work directly with young people aged 10 – 25 years in a one-on-one capacity. For example, youth workers, alcohol and drug workers / clinicians, child safety officers, youth justice officers, residential support workers, youth support coordinators, school-based youth health nurses, indigenous health workers, mental health professionals, guidance officers, employment and vocational staff and other similar professionals are likely to benefit most from the course’s content.
Places are limited. Bookings essential.
Please complete the attached registration form and return it via email to  For more information, please contact our office on the number provided below.
DCYSI Administration
Ph: 074922 6180

Narrative therapy through an Aboriginal Lens and a Torres StraitIslander Lens

There is a narrative therapy one week intensive training program coming up in Cairns in April that is designed for and open to Aboriginal and Torres Strait Islander peoples and First Nation peoples.  Please see the link below for more details.  The program has been highly recommended by those who have attended and also acts as prerequisite training for the Masters of Narrative Therapy and Community Work through the Dulwich Centre.  Please pass on to people who you think may be interested, get in early as places will be limited.